CRM Magazine - Customer Relationship Management, Social …
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CRM Training and Webinars - Destination CRM - CRM Magazine
Conversational Customer Service: Convenience Everywhere. Learn about the transformative impact of personalized customer interactions in sectors ranging from retail and healthcare to finance and utilities, and discover how these technologies are …
Capacity Acquires Lucy, Envision, and Linc
Oct 16, 2024 · Capacity Acquires Lucy, Envision, and Linc . Capacity, a support automation platform provider, has acquired Lucy, Envision, and Linc, bringing the company's total number of acquisitions to eight in less than two years.
Integrate Calendaring and CRM for Greater Sales Productivity
Mar 1, 2024 · W hen managing sales, it’s essential that managers and salespeople know who is calling on which prospects or clients and when. Otherwise, companies could run into serious sales mismanagement issues, such as two salespeople calling on the same client, sometimes at the same time, or no salespeople calling on an important client at all.
CommerceHub Rebrands as Rithum - CRM Magazine
Dec 12, 2023 · CommerceHub, ChannelAdvisor, Dsco, and Cadeera Become Rithum. CommerceHub Rebrands as Rithum. CommerceHub has changed its name to Rithum, bringing together ChannelAdvisor, Dsco, and the newly acquired Cadeera to power seamless shopping journeys for the world's largest companies.
AI-Led Companies Outperform Peers, Accenture Finds
Oct 10, 2024 · The data also showed that deep dependency on people is often overlooked: 82 percent of companies at the early stage of operations maturity have not applied a talent reinvention strategy, planned to meet workforce needs, or acquired new talent or training to prepare workers for generative AI-led workflows.
DecisionLink Launches ValueCloud Release - CRM Magazine
Apr 15, 2021 · "This launch delivers on the promise of a more robust, automated platform for value teams that can be deployed faster and more easily integrated for a seamless commercial value chain," said DecisionLink Co-Founder and Chief Technology Officer John Porter in …
ServiceNow Introduces Workflow Data Fabric, Expanded Partnerships
Oct 23, 2024 · ServiceNow Introduces Workflow Data Fabric, Expanded Partnerships. ServiceNow today introduced Workflow Data Fabric, an enhanced integrated data layer that unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time, secure access to data from any source.
Why Retailers Can’t Afford to Ignore AI
Oct 18, 2024 · The potential for AI to reshape industries and transform processes is well-documented. Across the retail sector, AI is set to redefine how retailers engage with customers, making true one-to-one communication possible, speeding up insights from consumer data, and automating many aspects of marketing.
CRM Magazine - Customer Relationship Management, Social …
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