Fix printer connection and printing problems in Windows
This article covers common printer problems in Windows, including printer not found, print jobs stuck in the queue, printer spooler crashes, and more, along with step-by-step troubleshooting solutions for each issue.
Troubleshooting offline printer problems in Windows
If the printer appears as Offline even though it is powered on and connected, follow the below troubleshooting steps to resolve. Run the Windows printer troubleshooter. If you are using a Windows 11 device, start by running the automated printer troubleshooter in the Get Help app.
Install a printer in Windows - Microsoft Support
If you are having a problem changing your printer's "offline" status, see Troubleshooting offline printer problems. If you are having a problem with printer connectivity in Windows, see Fix printer connection and printing problems in Windows .
Windows troubleshooters - Microsoft Support
Use the printer troubleshooter to resolve issue connecting to a printer or other printing issues. Open the Get Help app. In the Search bar, enter printer troubleshooter .
Add a printer or scanner in Windows - Microsoft Support
If you are having a problem changing your printer's "offline" status, see Troubleshooting offline printer problems. If you are having a problem with printer connectivity in Windows, see Fix printer connection and printing problems in Windows .
How to download and install the latest printer drivers
If you are having a problem changing your printer "offline" status, go to Troubleshooting offline printer problems. If you're having a problem with printer connectivity in Windows, go to Fix printer connection and printing problems in Windows .
Windows help and learning - support.microsoft.com
Troubleshooting. Fix apps that appear blurry in Windows 10. Back up your BitLocker recovery key. Fix printer connection and printing problems in Windows 10. Fix Bluetooth problems
Connect to a printer - Microsoft Support
Troubleshoot printer problems. How to troubleshoot print failures in Word for Mac, Excel for Mac, or PowerPoint for Mac
Use a fix-it tool with Windows 10 - Microsoft Support
Instead of fix-it tools, Windows 10 uses troubleshooters to help you solve problems with your PC. To run a troubleshooter: Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters, or select the Find troubleshooters shortcut at the end of this topic, and then select Additional troubleshooters.
View printer queue in Windows - Microsoft Support
If you are having a problem changing your printer's "offline" status, see Troubleshooting offline printer problems. If you are having a problem with printer connectivity in Windows, see Fix printer connection and printing problems in Windows .