Best CRM Courses Online with Certificates [2024] | Coursera
Certifications validate expertise in optimizing CRM systems for marketing, sales, and customer service. Full programs offer hands-on projects and training, preparing you for roles in CRM management, customer support, and sales operations.
Customer Relationship Management Course (Starweaver) | Coursera
2023年8月12日 · Customer Relationship Management (CRM) is a comprehensive course that explores various aspects of CRM, from data-driven strategies to customer segmentation and loyalty programs.
Introduction to Microsoft Dynamics 365 - Coursera
Being able to maximize your usage of a customer relationship management (CRM) tool like Microsoft Dynamics is a powerful way to strengthen relationships with customers and help keep yourself organized.
What Is a Salesforce Certification? Discover the Certifications …
2024年10月16日 · A Salesforce certification is a globally recognized credential that qualifies you to implement Salesforce best practices on behalf of your organization. Salesforce offers 40 primary certifications (some requiring prerequisite certifications) to demonstrate your expertise in different Salesforce roles.
Sales and CRM Overview - Coursera
In the first week of the course, you'll learn more about what Customer Relationship Management (CRM) systems are and what they're used for. You will discover what Salesforce is and how it is used across industries and teams.
Salesforce Online Courses | Coursera
Online Salesforce courses offer a convenient and flexible way to enhance your knowledge or learn new Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, customer service, and other related activities.
Introduction to CRM with HubSpot - Coursera
In this project, we will develop and utilize a CRM in HubSpot and learn how to utilize our CRM to better grow and manage our business. HubSpot is a cloud-based customer relationship management (CRM) platform that can improve all aspects of your business.
Strategic Customer Relationship Management & Sales Technique
Customer relationship management, or CRM, is all about managing your relationships with customers in an effort to streamline sales, marketing efforts, customer service, and more. HubSpot provides CRM software for you to use and you learn more about CRM in these courses.
How to Get a HubSpot Certification: Guide + Benefits
2024年4月24日 · HubSpot is a digital marketing industry leader that offers customer relationship management (CRM) software to help companies generate leads, align marketing and sales teams, improve sales enablement, and boost ROI.
What Is a CRM? And How Does It Help Businesses? | Coursera
2024年10月7日 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make the best use of data. Overall, customer relationship management combines sales, marketing, and service under one system and/or strategy so that teams can align their efforts …