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Support Case Manager - Cisco
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Create a TAC Support Case - Cisco
2024年5月30日 · This document describes best practices for creating Cisco Support cases that receive a fast response from the TAC support team.
Support Case Manager - Cisco
Cisco's hardware, software, and service offerings are used to create the Internet solutions that make networks possible.
Support Case Manager Case Creation Guide - Cisco
2023年9月27日 · This document describes the steps required to open a case with Cisco TAC using the Support Case Management tool.
Cisco Support Assistant
Cisco Support Assistant is a personal assistant that provides Cisco customers and partners with a self-service experience in several knowledge domains such as: Cases, Bugs and RMA Management; Bug Applicability Checks; Hardware Troubleshooting; Licensing; Webex; You can access it from Support Case Manager in the context of a case.
请问思科怎么开case报修？ - Cisco Community
2021年8月2日 · 准备好你的服务合同号，还有设备序列号，联系人方式，还有CCO账号等信息，拨打400电话（应该是4008108886这个号码），由人工接听帮助你完成case开立，完事儿之后会给你一个case号，绑定到你的CCO账号上，可以直接通过CCO账号查看case进度等等
Support Case Manager Case Creation Guide - Cisco Community
2024年1月29日 · This document describes the steps required to open a case with Cisco TAC using the Support Case Management tool. Know of something that needs documenting? Share a new document request to [email protected]
Open a TAC Support Case for Fast, Dedicated Response
2023年4月21日 · If you are opening a TAC (Technical Assistance Center) case, you can notify your engineer of the gap or missing content and they can create a request on your behalf. See How Cisco TAC is transforming documentation and simplifying self-service in this blog
Cisco Tech Talk: How to Create a Case Using Your Cisco ID
2025年1月7日 · In this edition of Cisco Tech Talk, I’ll show you how to create a Technical Assistance Center (TAC) support case at using your Cisco ID.