Contact centers can adjust staffing levels by predicting call spikes to ensure adequate coverage. FREMONT, CA: Contact centers are crucial in ...

Amazon Web Services is leading the way by guiding enterprises through all aspects of digital transformation. Fremont, CA: The exponential growth of ...

More organizations today are adopting robotic process automation (RPA) solutions to help their workforce efficiently manage value-added tasks and enhance productivity. RPA can enable a company to ...

Can’t see the forest for the trees”—an expression we have all heard before, meaning someone is too caught up in the details to see the bigger picture. When it comes to becoming a digital business and ...

The growing number of connected cars is no surprise. Manufacturers are making more of it; more people are driving them than ever which implies that the malicious actors will have a bigger target than ...

In today’s business world, most organizations use pallets for seamless shipment of products. But the loss of any pallet may lead to various challenges such as stock-holding (which causes a bottleneck ...

Prescriptive analytics driven by natural language processing and graph architecture. Any leader following technical trends is aware that the world is abuzz with the latest wave of techno-hyperbole.

Today, we can see that technology is transforming innovation at its core, allowing organizations to test new ideas at a faster pace and pocket-friendly prices—that were unimaginable even a decade ago.

Businesses strive to attract top-tier talent, accomplish tasks efficiently and retain their best employees to succeed. Against this backdrop, enhancing workplace satisfaction to bolster employee ...

Artificial intelligence has a significant impact on building project management. It is strengthening safety, boosting communication, maximizing resources, boosting decision-making and advancing ...