SiriusXM was found liable for making it difficult for customers to cancel their subscriptions in a lawsuit brought by James.

New York Supreme Court Justice Lyle Frank has ruled that SiriusXM's cancellation process is unnecessarily burdensome and ...

The lawsuit, filed by Attorney General Letitia James, accused SiriusXM of predatory tactics that prolonged cancellation ...

SiriusXM will have to change its cancellation procedures in New York as a result of the court's decision, ensuring a simple subscription cancellation method for its customers. Customers are also no ...

Ever been kept on the line for ages when you simply wanted to cancel your car's satellite radio? You're not alone.

SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it ...

The company denies that it misled its customers, but agreed to abide by the Federal Trade Commissions new “click to cancel” ...

Even without the FTC’s new click-to-cancel policy, the New York AG just won a lawsuit over a process that ‘deliberately’ ...

Sirius required subscribers to speak at length with live agents trained to dissuade cancellations, and listen to as many as ...

The policies of SiriusXM Radio violated the law by forcing customers to get sales pitches from customer-service ...

SiriusXM Radio will have to change its cancellation practices in New York state after a court said it created a burdensome ...