SiriusXM will have to change its cancellation procedures in New York as a result of the court's decision, ensuring a simple subscription cancellation method for its customers. Customers are also no longer required to speak or chat with a live agent in order to cancel their subscription.

New York Supreme Court Justice Lyle Frank has ruled that SiriusXM's cancellation process is unnecessarily burdensome and illegal.

SiriusXM will make canceling subscriptions in New York easier after a judge ruled it broke the law by not providing "simple mechanisms" for quitting.

A New York state judge found SiriusXM Holdings liable in New York Attorney General Letitia James’ lawsuit accusing the satellite radio and streaming company of making it too hard for customers to cancel subscriptions.

SiriusXM violated federal consumer protection law by making it too difficult for listeners to cancel their subscriptions, a New York judge ruled.

Weeks after federal regulators announced a “click-to-cancel” rule for subscription businesses, a New York judge has ruled that SiriusXM made it too difficult for customers to end their service. New York State Supreme Court Justice Lyle Frank’s ruling,

Even without the FTC’s new click-to-cancel policy, the New York AG just won a lawsuit over a process that ‘deliberately’ wastes subscribers’ time.