Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Relationship management can benefit from the use of data analytics and software. Companies often employ relationship managers to oversee their relationships. Relationship management can increase ...

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

As startups expand across industries in 2025, using appropriate tools has never been more critical for success.

As a B2B marketer, your plate is probably overflowing with how-to strategies like lead generation, prospect nurturing and conversion driving. The pressure to yi ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...

The coAmplifi suite includes various functions required by all businesses, such as payroll, project management, and business intelligence.

Stigg co-founder and Chief Executive Dor Sasson (pictured left, alongside Chief Technology Officer Anton Zagrebelny) said ...

A contact center CRM is a customer relationship management software used to specifically facilitate client support. The terms call center CRM and contact center CRM are being used interchangeably ...

Research by digital reputation company, Percepto, has been released exploring the impact of GenAI tools, such as ChatGPT on ...

This describes Ace Metal’s evolution. It remains a job shop; much of what’s on the floor won’t be seen again. It still ...

Join us at Veeva Commercial Summit on Nov 19-21 at Madrid to connect with peers, explore Veeva Systems’ solutions and gain understanding of the trends shaping the future of R&D and quality management.