Visit Sandy Springs Executive Director Jennifer Cruce has announced her retirement after over 10 years of leading the city's ...

Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Fox News calls Arizona for Donald Trump. Nov 9 • 6:44 AM ET Fox News calls Nevada for Donald Trump. Nov 6 • 4:59 PM ET Fox News calls Alaska for Donald Trump. Nov 6 • 12:58 PM ET Fox News ...

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Whether it is personalisation at scale, omnichannel customer experiences, or self-serve customer journeys, Gen AI is powering ...

When most people think about balance, they picture an equal or perfect split. That isn't quite it. It's allocating your ...

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CRN rounds up the 10 biggest Intel news stories of 2024, which range from CEO Pat Gelsinger’s abrupt retirement and massive ...

Showcase your company news with guaranteed exposure both in print and online The need for protecting your company and customers’ data remains paramount, no matter the size… 25 years ago ...

As in other sectors, the nation’s integrated marketing communication (IMC) industry was not immune to the challenges that ...