In many instances, CDPs are more effective when used alongside a CRM, but CRMs don’t require the use of a CDP. For most small businesses, I've found a CRM is often the more immediate need to ...

Choosing the right CRM system is essential when small businesses are eager to improve customers' interactions and optimize ...

Small business owners are also beginning to recognize ... Zoho CRM, monday.com and EngageBay are Forbes Advisor’s picks for the best free CRM plans. Does CRM require a large IT investment?

In fact, according to data from the US Small Business Administration, 99.9% of all businesses in the US qualify as small. That's why some big CRM players are reacting accordingly.

The latest version of HubSpot's (CRM) software, now called Smart CRM, gains the Breeze artificial intelligence sales tool and ...