Within six months of using the app, lawyers contend the victim had grown despondent, withdrawn, and prone to bursts of anger that culminated in physical altercations with his parents. He allegedly suffered a “mental breakdown” and lost 20 pounds by the time his parents discovered his Character.AI account—and his bot conversations—in November 2023.

The parents of two Texas minors are suing a chatbot developer saying the company's services endangered their kids. One chatbot allegedly encouraged a child to self-harm and to kill their parents; another allegedly exposed them to sexualized content.