SBI is the banking lifeline for one in every three Indians. With that kind of customer base, it isn’t easy to keep every ...

Vertex Global Services partners with Arish Global Services to create 5,000 jobs in Delhi-NCR, focusing on business process ...

WASHINGTON, Jan. 06, 2025 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced ...

Chatbots are becoming increasingly common, with more than three quarters of consumers saying in a 2022 survey that they had ...

More than 100 people at Buckeye Broadband’s local call center will be laid off effective March 31. The company plans to ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

If finance isn't your strong suit, it may be wise to outsource your business's accounting tasks to a professional. Our guide ...

The global automotive engineering services outsourcing market size is set to reach USD 94.38 billion in 2023. Overall sales of automotive engineering services outsourcing are like ...

Global digital business services leader Teleperformance (TP) today announced that TP in China was certified as a five-star ...

Cost savings is one of the key drivers pushing organisations for customer service outsourcing functions. By outsourcing jobs, firms can save money on the overhead costs that would have otherwise been ...

Discover how Avalara’s tax automation solution simplifies compliance across regions, letting you focus on growth and customer experience. Safeguard your customers’ card data using these ...