This year, across Gap Inc.’s distribution centers, over 700 seasonal employees transitioned into full-time roles as ...

Your view of what’s possible with AI will be shaped by your own experimentation. You just need to find the time to make it happen.

Stop dreading customer complaints. They hold your next business breakthrough. These ChatGPT prompts can fix problems, ...

It’s no secret that multifactor productivity (MFP) in Australia has long stalled. The Australian Bureau of Statistics found ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

We have a collaborative and customer-centric approach to supply chain management. We have a multi-category multi-format ...

Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider, today announced the launch of DART AI™, its new AI framework focusing on purposeful innovation and customer ...

The banking sector in Australia already have quarterly review points on key areas such as credit, collections, risk weighted ...

The Ask Afrika Orange Index® stands as South Africa’s premier independent benchmark study on customer experience ...

The gap on the current account — the broadest measure of trade in goods and services — shrank to an annualized 1% of gross domestic product, or 70.8 billion rand ($3.9 billion), from a revised ...

Effective customer service technology needs to do more than ... Autonomous agents can fill this gap by not just offering incremental improvements but driving a fundamental shift in how AI operates ...

This boost in tax revenue occurred because of the Inflation Reduction Act, which President Joe Biden signed into law in 2022.