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Loyal customers are the driving force behind any successful industry, and the auto service industry is no exception.

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The new collaboration aims to enhance RingCentral’s contact center solutions by using Verint AI bots injected into customer ...

As the labor market cools, data suggests more workers are getting "dry promoted" and taking on more responsibilities or a new ...

In this week’s Pensions Buzz, we want to know as we reach the end of 2024, what is one piece of feedback you would give to ...

With more investment going into AI, companies need to focus on the ROI necessary to drive success. Includes companies like ...

"We are thrilled to join Calabrio to advance and accelerate the adoption and impact of generative AI in the contact center" said Alex Kvamme, Co-founder and CEO of Echo AI. "Together, we'll help ...

What’s the obsession with ‘reviews’? It used to be something that you got after a performance in a stage show, now the guy at ...

Discover the incredible story of gold mining—from a single, mind-boggling cube to the shocking truth about global reserves ...

From sales and customer service to content creation, integration of generative AI into modern workplaces is nothing short of ...

As businesses seek more efficient ways to connect with customers, the demand for AI-driven CRM solutions is surging.