Embracing affinity banking can enable financial institutions to tap into underserved markets and strategically differentiate ...

This is the sixth year that I’ve compiled a set of customer service and experience-related predictions for the coming year.

AI is revolutionising customer experience, but companies must prioritise data quality and human oversight to deliver ...

Distinguishing individual board members through a comprehensive training program, Bank Director Certification provides ...

The planned Bristol facility comes after the defense manufacturer opened a Cranston location to support a 10-year contract ...

WPR, one of the largest independently owned PR firms in the U.S. announces it has been selected as the agency of record for SkinSpirit, the nation's #1 provider of Botox® and dermal filler ...

Jonah Leon Adams received 13 life sentences Tuesday after being convicted of the 2022 killings of his ex-girlfriend, their ...

Piper Flight School Alliance member Paragon Flight Training has taken delivery of the 200th Pilot 100i produced by Piper ...

DXC Technology has been tapping into AI for decades, but its recent iteration is seen as a means of accelerating its work ...

Make data more insightful with free, online, collaborative spreadsheets. Microsoft Copilot in Excel unlocks the latest AI capabilities to help you achieve your goals—from creating a simple spreadsheet ...

“DEI isn’t going away. It’s just changing,” said J. Danielle Carr, the chief officer of inclusion at Lowenstein Sandler and president of the Association of Law Firm Diversity Professionals. The ...