To support this new remixing capability, Evans said, Salesforce has greatly expanded the library of prebuilt skills available ...

Vendors have some shiny new AI for you - time to negotiate. LLMs leave the year with plenty of security and copyright ...

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How relevant you are decides your survival in a recession. When companies implement a hiring freeze or even a layoff, they ...

Customer service is a critical component of any successful business. In Africa, where markets are rapidly evolving and ...

Customer Relationship Management (CRM) systems are crucial to business operations, enabling companies to manage interactions ...

Certinia's latest release puts the emphasis on end-to-end visibility across projects, resources, finance and the customer lifecycle, while preparing the ground for future AI agents.

By Terry Mante “Leadership is not about being in charge. It is about taking care of those in your charge.” – Simon Sinek In today’s interconnected and competitive business environment, technical ...

The World Bank's report highlights how digital technologies and policy reforms are transforming East Asia and Pacific’s ...