Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Founded initially in 2004, customer relationship management (CRM) software maker SugarCRM announced in 2014 that it would no ...

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

Numia helps companies track all of their customer interactions in one place and uses AI to personalize customer journeys.

Valsoft Corporation Inc. (”Valsoft”), a Canadian company specializing in the acquisition and development of vertical market software businesses, has acquired Exeevo, a unified CRM solution for sales, ...

Paul Hickey, Bespoke Investment Group co-founder, said while talking to CNBC in a latest program that despite the market ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...

The healthcare industry is undergoing rapid digital transformation, and Durable Medical Equipment (DME) businesses are no ...

Oracle Corp. is positioned to capitalize on the emerging enterprise software AI revolution, according to Wedbush Securities ...