Management can occur as business-to-customer or business-to-business. Relationship management can benefit from the use of data analytics and software. Companies often employ relationship managers ...

In a digital world where customer relationships are paramount businesses increasingly turn to custom CRM Customer Relationship Management solutions to meet their unique needs Off-the-shelf options may ...

1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

In an age where communication is the lifeblood of personal and professional relationships, businesses increasingly find ...

A handful of high-flying technology stocks led the stock market to new all-time highs in 2024. In fact, the Technology Select Sector SPDR ETF (ticker: XLK) has significantly outperformed the S& ...

China Airlines (CI), the leading Taiwanese carrier, has successfully implemented IBS Software's iCargo solution into its ...

Certinia's latest release puts the emphasis on end-to-end visibility across projects, resources, finance and the customer lifecycle, while preparing the ground for future AI agents.

The new Cisco T Plus partner model involves new Partner Success Managers, an AI guided adoption journey involving the ...

IVA can do a lot more — but will it make a difference? Learn everything you need to know about IVA vs IVR to make an informed ...

Leading up to Christmas this year, it might be a quieter time to reflect on trends, issues and regulation, and how they might ...