Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New ...

Customer Relationship Management is the final piece in integrating the clinical, financial and communications sides of the patient's journey.

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

Omnisend's reporting upgrade will allow e-commerce merchants to compare performance across channels, access new metrics, and see the impact of automated workflows.

The showdown between Microsoft and Salesforce intensifies as both tech giants race to lead in autonomous agent technology.

He cozied to a young KFC service clerk who looked like his granddaughter. He pleaded: “Ineng, pakibuksan mo nga etong lata ng Vienna sausage.” I was expecting Ineng (a Tagalog nickname for a young ...

The Salesforce, Inc. (CRM) platform is allowing users to deploy AI at scale and bringing in Big Money invesetment.

According to the President of Mitsubishi UFJ Bank Junichi Hanzawa, the valuables were stolen from customer safety deposit ...

I've found that gamification is a great way to make the shopping experience more dynamic, keeping consumers engaged at various touchpoints.