New capabilities include proactive, personalized customer outreach, improved self-service, generative AI safeguards, and ...

you want to know that you can actually speak to customer service. This is probably the most common, and easiest, way to look for answers to common queries, such as those about Amazon’s return ...

PM EST This article has been updated to include details of Black Friday 2024. Preparing for the impending chaos of Black Friday? Amazon's Black Friday shopping event is upon us. It officially kicks ...

As you probably already know from trying to contact someone on ... its Black Friday deals roll in. A new Amazon window will open up, its "Use our Call Me service." Your number should autofill ...

Amazon becomes a prime target of scammers during the holiday shopping season trying to steal Social Security numbers, bank ...

Customer terminals, or satellite dish antennas, are what Amazon’s customers will eventually use to receive broadband service. These terminals combine antennas and processors into a single ...

Customer Service is available 24/7 to help with any questions you may have. If you receive communication — a call, text, or email — that you think may not be from Amazon, please report it to ...

It was an early Christmas gift purchased online. LaRae Obenauf, 81, saw the age begin to show in her husband’s living room ...

It's that time of year to be skimming through websites, looking for great deals for gifts. But scammers know that, and ...

Scammers will use everything from counterfeit goods to fake sweepstakes to separate you from your money on Black Friday. what ...