These United Airlines passengers got hit with an unexpected $4,000 bill as their child's second birthday fell during thier ...

What happens when two friends' Carnival Cruise Line vacation is ruined after one was denied boarding? Will they get a refund?

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger.

If you arrive in a foreign country without a valid passport in your hand, you’re going back home. That’s guaranteed. But sometimes, that’s not all that happens, unfortunately. Here’s how a simple ...

Here's a startling tale of a bank's mishandling of a credit card dispute. Why was this customer hit with a $16,544 reversal ...

Could you get sent to collections over a $1,638 repair bill for a rental car you never drove? It happened to this Hertz customer. Something fishy is going on at the Hertz location at the George Bush ...

Could you get sent to collections over a $1,638 repair bill for a rental car you never drove? It happened to this Hertz customer. Hertz will never ask customers to pay for their car rental with a gift ...