New York Supreme Court Justice Lyle Frank has ruled that SiriusXM's cancellation process is unnecessarily burdensome and illegal.

SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it broke the law by failing to provide “simple mechanisms” for quitting. New York state Supreme Court Justice Lyle Frank ruled that SiriusXM violated the federal Restore Online Shoppers' Confidence Act of 2010 because

Even without the FTC’s new click-to-cancel policy, the New York AG just won a lawsuit over a process that ‘deliberately’ wastes subscribers’ time.

The policies of SiriusXM Radio violated the law by forcing customers to get sales pitches from customer-service representatives when trying to cancel.

SiriusXM Radio will have to change its cancellation practices in New York state after a court said it created a burdensome procedure for consumers and subscribers, according to New York Attorney General Letitia James.

SiriusXM (NASDAQ:SIRI) made it too difficult for its customers to cancel their subscriptions, a judge in New York has ruled. New York Supreme Court Justice Lyle Frank ruled Thursday that the satellite radio provider permitted customers to sign up via an easy online form but required them to cancel through a phone-based customer service department.

New York Attorney General Letitia James announced Friday that a court found SiriusXM Radio, Inc. violated the law by forcing customers to undergo a long and bur