Sirius required subscribers to speak at length with live agents trained to dissuade cancellations, and listen to as many as ...
The satellite radio provider made it too difficult for customers to cancel their subscriptions, a New York supreme court ...
A judge said canceling a subscription should be as easy as signing up and the company should not have required customers to ...
SiriusXM (NASDAQ:SIRI) made it too difficult for its customers to cancel their subscriptions, a judge in New York has ruled.
Strength and Courage? Hope and Honor? Felony and Misdemeanor? Curly and Moe? Readers have all sorts of ideas for statue names ...
New York Supreme Court Justice Lyle Frank has ruled that SiriusXM's cancellation process is unnecessarily burdensome and ...
The company denies that it misled its customers, but agreed to abide by the Federal Trade Commissions new “click to cancel” ...
While rejecting claims alleging fraud and deceptive practices, Justice Lyle Frank of the state Supreme Court in Manhattan said Sirius’ policies violated the federal Restore Online Shoppers ...
“New York Supreme Court Justice Lyle Frank concluded in a Thursday ruling that the company allowed subscribers to sign up through an easy Web-based form, while it routed cancellations through a ...
The policies of SiriusXM Radio violated the law by forcing customers to get sales pitches from customer-service ...