Wyze Labs has announced significant cost savings and improvements in customer support through its collaboration with LiveX AI ...
With LiveX AI, Wyze's self-service rate surged from 60% with their previous solution to an impressive 88%, edging closer to an industry-defying 90% and setting a new benchmark for customer support ...
As for what metrics it can track? Here’s the full list: Along with tracking a long list of health metrics, the Wyze Scale Ultra offers Wi-Fi support. This allows you to check your data remotely ...
A few people were able to see video as well. Wyze blamed the breach on a web caching issue, and it has since stated that its partner, Amazon Web Services (AWS), was the source of the problem ...