Monitoring call times, optimizing agent schedules, timely analytics, not to mention the ability to view the entire customer ...

Center stage is a design pattern where the most important information, panel, window, or toolset appears prominently at the center of the user interface. It helps users focus on what’s important when ...

President-elect Donald Trump is creating a National Energy Council that he says will establish U.S. “energy dominance” around ...

The Center City District is looking ahead, with 32 new restaurants, 6 new retailers and 4 new services providers coming soon!

By later evening, we could have snowfall rates of 1 to 1.5 inches per hour just away from the coastline and even the coast ...

The Indigenous community members who live in the United States tell a much different story about Thanksgiving.

We must never forget that the way we treat our immigrants is the way we have respect with God,” one attendee said ...

Sean “Diddy” Combs won’t miss out on turkey this Thanksgiving, even though his feast will look a bit different this year. The ...

Defense attorneys for Sean “Diddy” Combs proposed new bail conditions they claim to be more restrictive than jail. Conditions ...

The Fort Novosel Education Center held a ribbon-cutting ceremony to mark the relaunch of Federal Aviation Administration ...

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...