Rather than traditional phone lines, cloud PBX phone systems operate over the internet. That means the core infrastructure and all telephony functions are hosted in the cloud, managed by a third-party ...

Threat actors are capable of launching massive VoIP DDoS attacks. Learn how to protect your VoIP network before they wreak ...

An LOA is a Letter of Authorization — you’ll need one to use your existing phone number(s) with a different phone service.

SIP trunking connects your PBX phone system to the cloud for internet-based calling. This benefits your business by lowering ...

This piece provides an overview of the top 5 call center software applications, designed specifically to enhance customer service and boost productivity for small businesses. The first software on ...

She became an accidental entrepreneur after a job loss inspired her to turn her food blog into a six-figure business. Throughout the years, her passion for entrepreneurship led her to notice a g ...

30, 2024, in Owensboro, Ky. (Greg Eans/The Messenger-Inquirer via AP, File) A recent survey shows small business owners are feeling more optimistic about the economy following the election. The ...