The Philippines, hailed as the world's call center capital, is at a crossroads as artificial intelligence threatens to disrupt its dominant BPO sector, which employs over 1.3 million people. Industry ...

The 2025 trends most likely to emerge across the data center industry, according to Vertiv experts: 1. Power and cooling infrastructure innovates to keep pace with computing densification ...

One of the more highly anticipated panels at this year's inaugural Data Center Frontier Trends Summit (Sept. 4-6) was titled “Ensuring Future Cloud ... the discussion illuminated the multi-faceted ...

Safes of the digital world, data centers are rapidly changing in 2025 under the influence of several key trends. Artificial intelligence and the increasing need ... Making data centers more autonomous ...

AI in call centers isn't just the future — it's now ... highlighting its ability to identify trends and improve resolution times through natural language processing and predictive analytics.

How to Write a Call Center Business Plan in 7 Steps Your email has been sent Get step by step guidance on the unique elements required for a call center business plan, including hiring ...

Greetings and welcome to the Citi Trends third quarter 2024 earnings call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation.