Customer Relationship Management is the final piece in integrating the clinical, financial and communications sides of the patient's journey.

Leading up to Christmas this year, it might be a quieter time to reflect on trends, issues and regulation, and how they might ...

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

Tracker continues to be led by CEO and co-founder Andy Jones, who is joined by Luis Guerra as Chief Financial Officer and Mark Hodgkinson as Vice President of Engineering. Completing the executive ...

Achieving CASA Tier 2 certification is also a key requirement for integrating with major platforms, such as Google, which mandates this certification for secure and compliant data exchange. This ...

Stigg co-founder and Chief Executive Dor Sasson (pictured left, alongside Chief Technology Officer Anton Zagrebelny) said ...

1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

Under the legal leadership of Alyssa Harvey Dawson, HubSpot made three acquisitions and saw its market value swell to $38 ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

By 2028, half of new contact center platforms will be based on data and insights rather than voice routing, ISG predicts.

Blue Frog, a Waukee-based marketing firm, has been acquired by Avidly, a global growth design company creating digital ...

In today’s competitive market, customer success is not just about satisfaction, but about partnership and adaptability,” says ...