Whether you believe a customer is always right probably depends on which ... tort,” or “the customer is never wrong.” This is first attributed to Ritz in 1908, though he certainly could ...

1. Craft a strategy statement. Develop a single, 30-word sentence that summarizes your mission and priorities. Share it ...

Cohesity CEO Sanjay Poonen shares his vision for integrating Veritas’ enterprise data protection business, uniting 12,000 ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...

Keep Your Website Updated Your website is probably the first way customers ... Follow-up With Customers Always make sure you follow up with your customers after they make a purchase. This shows that ...

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Founded by the late Alex Au-Yeung in 2018, Phat Eatery is an award-winning Malaysian restaurant founded in the Katy Asian ...

Call routing: Callbots can send calls to the appropriate department or live CSR, streamlining operations and reducing wasted ...