Numia helps companies track all of their customer interactions in one place and uses AI to personalize customer journeys.

QKS Group has named USU a technology leader in their 2024 SPARK Matrix™ analysis of the Software Asset Management (SAM) Tools ...

Jeff Paul joins WSO2 as senior vice president and global head of sales; Isabelle Mauny joins WSO2 as vice president and chief ...

The enterprise software firm’s exponential growth in the region is driven by demand for streamlined customer and employee ...

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

In today’s competitive market, customer success is not just about satisfaction, but about partnership and adaptability,” says ...

WeaveGrid's EVMS is meant to enable grid-integrated EV charging, and offers a suite of solutions for utilities, including ...

Veeva Systems' (NYSE:VEEV) stock fell about 3% on Wednesday after an executive said that a customer chose Salesforce (CRM), ...

India], December 16: SLK Software, a global technology services firm announced its strategic investment in Grey Matter ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...