Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Customer Relationship Management is the final piece in integrating the clinical, financial and communications sides of the patient's journey.

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

Stigg co-founder and Chief Executive Dor Sasson (pictured left, alongside Chief Technology Officer Anton Zagrebelny) said ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...

The coAmplifi suite includes various functions required by all businesses, such as payroll, project management, and business intelligence.

ShipStation®, a leading shipping software from Auctane, has announced an expanded relationship with Adobe Commerce to provide global shipping options for retailers. The partnership is an extension of ...

Research by digital reputation company, Percepto, has been released exploring the impact of GenAI tools, such as ChatGPT on ...