Customer relationship management (CRM) software isn’t just about sales and service automation. It’s also how to engage with customers, anticipate their journey, and exceed their needs.

It’s been 25 years since we’ve updated the Microsoft logo and now is the perfect time for a change. This is an incredibly exciting year for Microsoft as we prepare to release new versions of ...

This laptop's unrivalled flexibility and AI features like Live Captions and Cocreator enable you to do more than you ever imagined.

Microsoft 365 is the industry standard for students, educators, and in a wide range of professions. As its name suggests, many need to use Microsoft's app suite 365 days of the year. Deals on ...

Microsoft is investigating a widespread and ongoing Microsoft 365 outage impacting Office web apps and the Microsoft 365 admin center. Since this incident started hours ago, Downdetector has ...

Whether you're on the nice or naughty list, you can get Microsoft 365 for free with access to Microsoft Office, PowerPoint and Excel. Managing Editor Alison DeNisco Rayome joined CNET in 2019 ...

Table of Contents Best Microsoft Office deals Best Microsoft 365 membership deals What’s the difference between Microsoft 365 and Microsoft Office? While there may be an ongoing fight of ...

Can't decide between Microsoft 365 or Office 2024 for school or work? In this guide, we'll help you pick the best option for you. When you purchase through links on our site, we may earn an ...

In 2001, it acquired Great Plains Software and developed Microsoft Dynamics, a CRM offering sales management, customer service, and marketing capabilities. Later, in 2010, Microsoft introduced ...

Unlike Microsoft 365, this license allows you to download your Microsoft apps directly on your PC. This Microsoft Office 2021 license comes with Word, Excel, PowerPoint, Outlook, Teams, OneNote ...