Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Sierra Leone's capital, Freetown, is celebrated as a city founded to resettle freed slaves in the 1790s. Over the following ...

Jeff Klimkowski shares his outlook on sustaining growth this year, providing finance chiefs with a real-life example of ways to balance demand and expansion.

Sherbro Island City’s vision of an elite urban development brings to mind some of the colonial thinking around the ...

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This story was authored by Ashland University senior Brynn Meisse. This story discusses Post Traumatic Stress Disorder and includes war flashbacks, profanity and sensitive imagery. May 10, 2003; ...

CRN rounds up the 10 biggest Intel news stories of 2024, which range from CEO Pat Gelsinger’s abrupt retirement and massive ...

What is stopping blockchain networks or crypto platforms from becoming super brands? In theory, nothing. That’s why you ...

From living out your dreams as a college or professional-level football player to spreading Managed Democracy as a soldier of ...

IPO’ed in November 2021 and immediately made a splash with its stock price skyrocketing to $180 in just its first week of ...

The $458 million facility had been touted as putting "Greensboro on the map as a leading center for medical advancements." ...