Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.

This guide will explain to you all that there is to know about buying and selling disposable phone numbers, as well as their ...

Hackers know mobile devices are treasure troves of information, so the attempts to access that information won't likely stop.

Americans are frequently receiving spam texts with no prior context, attempting to spark a conversation. In November alone, ...

Boost Mobile subscribers in the US can now enjoy the benefits of Rich Communication Services (RCS) messaging on their iPhones ...

Skype Credit cannot be purchased anymore, pushing people still on the platform to have to pay for a subscription to use ...

TRAI issued additional directives in Aug, mandating that any entity making promotional voice calls in violation of the regulations would face severe penalties ...

Cyber officials are advising people to use encryption in their communications after a sprawling hacking campaign.

With Verizon retiring its proprietary app and AT&T and, to some extent, Samsung planning to do the same to encourage Google ...

Airtel’s Rs 3,599 recharge plan is a long-term prepaid option with a validity of 365 days. It offers subscribers 2 GB of high-speed data per day, unlimited voice calls to any network in India, and 100 ...

The FBI is warning phone users to encrypt their text messages, especially if you send messages between Apple and Android users.

Skype users can no longer purchase Skype Credit to make calls to mobiles and landlines with affordable rates. Skype is now ...