Attorney General Douglas Moylan on Monday said a total of 9,000 survey forms on child support services will be mailed out by ...

While more organisations are casting the spotlight on the importance of harnessing the true power of their customer data to elevate experiences, there remains a striking gap. The same survey shows ...

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

If your travels take you through this California airport, make sure you explore and take advantage of the great amenities to ...

so businesses can access a layer of smart technology on top of their customer record-keeping. In fact, this CRM tool even gives a name to its AI functionality in the form of its personal assistant ...

urging the government to release the survey forms in English and Urdu to enhance accessibility and avoid confusion among the public. They underscored that Urdu is the State’s second official ...

Marketers understand that online reputation isn’t just about star ratings; it’s about credibility and customer trust ... BrightLocal’s local consumer survey shows that 50% of consumers ...

so it's always best to try and hear back from the customer directly. Forms and survey tools are one way in which to do this, and while some of the best CRM software may have feedback options built ...