Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government ...

Social media users were divided over the waiter's response, with some saying it was "very weird" and "inappropriate." ...

The voice bot, which is currently available in Hindi and English, already handles 60,000 calls every day at Meesho and has a ...

New research from Five9 highlights the delicate balance companies must strike between automated solutions and human ...

Getting a human from Target on the other line to help you is not straightforward. Here is the best way to get in contact with ...

Although still in trial mode, the official hotline is designed to address any connection issues that pop up for Starlink ...

Artificial intelligence-powered customer service platform provider FrontApp Inc. today announced it has acquired AI-powered ...