As startups expand across industries in 2025, using appropriate tools has never been more critical for success.

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

Veeva Systems' (NYSE:VEEV) stock fell about 3% on Wednesday after an executive said that a customer chose Salesforce (CRM), ...

As a B2B marketer, your plate is probably overflowing with how-to strategies like lead generation, prospect nurturing and conversion driving. The pressure to yi ...

1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

Management can occur as business-to-customer or business-to-business. Relationship management can benefit from the use of data analytics and software. Companies often employ relationship managers ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...

IMDEA Software Institute researchers Diego Castejón Molina, Dimitris Vasilopoulos and Pedro Moreno-Sanchez present a system that represents a step forward in digital purchases. Their research is ...

The new Cisco T Plus partner model involves new Partner Success Managers, an AI guided adoption journey involving the ...

Customer Relationship Management is the final piece in integrating the clinical, financial and communications sides of the patient's journey.

Blue Frog, a Waukee-based marketing firm, has been acquired by Avidly, a global growth design company creating digital ...