Five Utica Community Schools students have had the opportunity to learn communication, computer and customer relations skills ...

A global survey among 12,000 luxury retail employees finds widespread job dissatisfaction. So much so that over half are ...

Customer service is a critical component of any successful business. In Africa, where markets are rapidly evolving and ...

How relevant you are decides your survival in a recession. When companies implement a hiring freeze or even a layoff, they ...

By Terry Mante “Leadership is not about being in charge. It is about taking care of those in your charge.” – Simon Sinek In today’s interconnected and competitive business environment, technical ...

PLC has announced vacancies in three counties. In an advert on Monday, December 16, NMG invited applications for the position of Courier Business Executive in available in Mombasa, Nakuru and Eldoret.

Management can occur as business-to-customer or business ... The role of a relationship manager requires analytical and communication skills. Professionals in smaller firms may handle both ...

Public relations professionals say the most important skills for future growth are strategic planning (89% cite it as important), written communications (86%), social media (84%), multimedia content ...

The employee relations field requires technical expertise, interpersonal skills, and strategic thinking. Key skills include communication, conflict resolution, employee advocacy, legal knowledge ...

Stop the churn caused by bad customer service, which is endemic to many businesses. Here are five secrets for where to look ...

The customer is more in control than ever. You must be where they are. Broad knowledge, versatility, and flexibility must all be a large part of your personal-skills arsenal. How you present yourself ...