Five Utica Community Schools students have had the opportunity to learn communication, computer and customer relations skills ...

How relevant you are decides your survival in a recession. When companies implement a hiring freeze or even a layoff, they ...

Customer service is a critical component of any successful business. In Africa, where markets are rapidly evolving and ...

By Terry Mante “Leadership is not about being in charge. It is about taking care of those in your charge.” – Simon Sinek In today’s interconnected and competitive business environment, technical ...

PLC has announced vacancies in three counties. In an advert on Monday, December 16, NMG invited applications for the position of Courier Business Executive in available in Mombasa, Nakuru and Eldoret.

Management can occur as business-to-customer or business ... The role of a relationship manager requires analytical and communication skills. Professionals in smaller firms may handle both ...

The employee relations field requires technical expertise, interpersonal skills, and strategic thinking. Key skills include communication, conflict resolution, employee advocacy, legal knowledge ...

Job Summary: The Customer Relationship Development Officer focuses on building and maintaining positive relationships with customers, ensuring their needs are met, and fostering loyalty.

Tiffany Hardin is the CEO and founder of Gild Creative Group, an influencer marketing agency that bridges brands with the ...

Loyalty schemes are increasingly digitally enabled, and more than six in 10 people are now saving money through the schemes offered by supermarkets or airlines. People with high digital capability are ...

AWS, Amazon's profit center, benefits from user lock-in and scale advantages, especially among startups and SMEs. Read why I ...