Outlining benefits and features in text seldom has the same impact as a video that instantly shows potential customers what ...

The decision to be an early adopter or a fast follower of generative AI will be an important choice that product leaders must ...

In a conversation with YourStory, Priya Subramani, VP & GM of Customer Experience Products at Freshworks, decodes the SaaS ...

Some of the collaborative tools we're seeing in software today include: "When your financial software connects to your customers, they can use it to ask questions, send documents and provide feedback ...

Discover how AI and automation technologies revolutionize marketing strategies. Explore innovative marketing automation ...

The software offers a mix of core and advanced ... Beyond campaign management, support teams can access customer information anytime, anywhere to drive customer satisfaction and retention.

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

If your income, investments or life situation has changed, it might be time to use a different tax software. Read our reviews ...

CRM software helps you track and nurture contacts to build customer loyalty and repeat sales. A good CRM makes the information it gathers accessible to other business platforms via integrations.

ServiceTitan, which makes software for trade businesses, sold 8.8 million shares for $71 apiece. That’s well above the ...

ULD management firm Jettainer has appointed Stefanie Pauly to the newly created role of chief information and technology ...