In a conversation with YourStory, Priya Subramani, VP & GM of Customer Experience Products at Freshworks, decodes the SaaS ...
Discover how AI and automation technologies revolutionize marketing strategies. Explore innovative marketing automation ...
1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...
Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...
If you want to avoid fines, sanctions and legal challenges, you need to find a way to balance the customer journey with ...
If your income, investments or life situation has changed, it might be time to use a different tax software. Read our reviews ...
ServiceTitan, which makes software for trade businesses, sold 8.8 million shares for $71 apiece. That’s well above the ...
Q3 2025 Earnings Call Transcript December 11, 2024 Cognyte Software Ltd. beats earnings expectations. Reported EPS is $0.02, ...
Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.
Cohesity has become the fastest data protection company to cross $1.5 billion in revenue, reaching that milestone in 11 years ...
Accepting credit cards is necessary for most small businesses, but it also opens the door to fraud. Learn how to protect your ...
The Cl0p ransomware group has taken credit for exploitation of the Cleo product vulnerability tracked as CVE-2024-55956.