SANTA CLARA, Calif., January 15, 2025 -- ( BUSINESS WIRE )-- ServiceNow (NYSE: NOW), the AI platform for business ...

Medidata, a Dassault Systèmes brand and leading provider of clinical trial solutions to the life sciences industry, has named ...

CleverTap is a customer engagement (and retention) platform that helps businesses deliver personalized, targeted messages to users across multiple channels based on real-time behavioural data. It ...

In today's fast-moving business world, the mode of engagement for B2B has moved a long way past traditional sales engagements ...

How can you build resilience in your client engagement lifecycle, so that you can adapt to changing situations, maintain trust and satisfaction, and deliver value to your clients? In this article ...

In 2025, brands need to tap into the loyalty momentum effect and expand on traditional ways of rewarding loyal customers.

Cotiviti, a leader in data-driven healthcare solutions, has launched Engagement Hub to empower health plans to identify care gaps and gain a holistic view of members across quality measures, enabling ...

PVcomBank has transformed to become one of Vietnam's largest digital banks, delivering outstanding customer experiences.

Revolutionising insights from field teams and engagement with HCPs Intending to increase visibility into the customer experience, a methodology that is gaining traction within the sector involves ...

“AI Agents are driving a radical transformation in customer engagement across industries. They provide a delightful, ...