Customer Relationship Management is the final piece in integrating the clinical, financial and communications sides of the patient's journey.

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...

The coAmplifi suite includes various functions required by all businesses, such as payroll, project management, and business intelligence.

1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

Under the legal leadership of Alyssa Harvey Dawson, HubSpot made three acquisitions and saw its market value swell to $38 ...

Blue Frog, a Waukee-based marketing firm, has been acquired by Avidly, a global growth design company creating digital ...