Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

Management can occur as business-to-customer or business-to-business. Relationship management can benefit from the use of data analytics and software. Companies often employ relationship managers ...

Veeva Systems' (NYSE:VEEV) stock fell about 3% on Wednesday after an executive said that a customer chose Salesforce (CRM), ...

1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...

The coAmplifi suite includes various functions required by all businesses, such as payroll, project management, and business intelligence.

In today’s competitive market, customer success is not just about satisfaction, but about partnership and adaptability,” says ...

Under the legal leadership of Alyssa Harvey Dawson, HubSpot made three acquisitions and saw its market value swell to $38 ...

Stigg co-founder and Chief Executive Dor Sasson (pictured left, alongside Chief Technology Officer Anton Zagrebelny) said ...

With the use of artificial intelligence, there is no recruitment solution today as efficient, complete, and fast as AI. Talent acquisition becomes further competitive because of AI-enabling ...

Join us at Veeva Commercial Summit on Nov 19-21 at Madrid to connect with peers, explore Veeva Systems’ solutions and gain understanding of the trends shaping the future of R&D and quality management.