Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is ...

A proactive customer service call center sees agents reach out to customers instead. Perhaps a product update means one of the functions will work slightly differently ... With RingCentral RingCX you ...

Signal is making a bunch of improvements to calls so they are more competitive with Zoom and Google Meet, including the ability to share a link to a call. Previously, you could only initiate a ...

Among them are the nearly 4 million employees of 40,000 call centers based in the U.S ... they should still have the flexibility to work from home or be herded back into traditional workplaces ...

How to Start Working as a Call Center Agent From Home Your email ... and they may even offer a stipend to set up your in-home office space. Be sure to check the job descriptions and inquire ...

While that challenge may get some relief in the coming year, many still worry about the labor force — from availability to morale to training, let alone being able to afford a home. Patrick Elder, ...

“Many Scottish families already visit Center Parcs villages in England, and this village will offer the chance for people to enjoy their holidays closer to home, which in turn will benefit the ...

With a promised 70-year service life, it's a tiny home that's built for the long haul. The Massimo Modular E9 stands out for its quick and easy setup, allowing you to have it fully installed in as ...

Joe Biden has always regarded two places as home - Ireland and Delaware. When he leaves the White House in a matter of months he will head to the latter, and in that state there is some anger at the ...

SIOUX FALLS, SD (KELO) — Though fog isn’t as prevalent as it was yesterday morning, we’re still dealing with a few areas of poor visibility this morning, including in Gregory. Cloud cover ...