Despite the popularity of artificial intelligence-powered chatbots, one tech leader says ... of Everything” podcast that he thinks “we all got drunk on the ChatGPT Kool-Aid.” ...

Not all "Harry Potter"-based chatbots were doomed in the crackdown, but that spottiness seems to be the result of patchy enforcement. While the majority of chatbots named "Severus Snape" seem to ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the ...

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AI chatbots are answering the phones ... reducing the need for human assistants at all. Corporations have long seen contact centers as cost centers, and ones they're constantly looking for ...

Despite the popularity of artificial intelligence-powered chatbots, one tech leader says the future of AI advancement is in agents that can work autonomously. Salesforce chief executive Marc Benioff ...

Gone are the days when revolution meant just a new app. Now, artificial intelligence is transforming technology, creating ...

MCP ostensibly solves this problem through a protocol that enables developers to build two-way connections between data sources and AI-powered applications (e.g., chatbots). Developers can expose ...

Social Intents offers all the features you’d expect to see ... get customer feedback, and use automated chatbots. Compared to some providers that limit the number of employees who can speak ...