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the-future-of-commerce
2 天
Social shopping: 9 selling strategies to boost your brand for the holiday rush
Brands need to take advantage of social shopping, especially during the critical holiday season. Here are nine ways to get ...
the-future-of-commerce
4 天
Manufacturing trends 2025: Digitalization, AI, global issues at forefront of industry
The top manufacturing trends in 2025 include globalization, digital transformation, and cybersecurity as the industry looks ...
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3 天
How AI helps specialty chemical companies strengthen their supply chains
AI helps specialty chemical companies strengthen supply chains against surprises whether meteorologic, geopolitical, ...
the-future-of-commerce
8 天
The future of CRM: The next evolution in customer relationship management
CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...
the-future-of-commerce
12 天
5 signs your C-suite doesn’t understand customer loyalty
Loyalty programs can be powerful drivers of revenue and better customer relationships, but only if the C-suite understands ...
the-future-of-commerce
10 天
Top 5 high-tech trends for 2025: Embracing growth and transformation
Discover the top high-tech trends driving industry growth in 2025, including reshoring, digitization, and AI adoption.
the-future-of-commerce
15 天
SAP CX Sales, Service, Commerce Clouds win 2025 TrustRadius Buyer’s Choice Award
“SAP Commerce Cloud, SAP Sales Cloud, and SAP Service Cloud winning the TrustRadius Buyer’s Choice Award is a testament to ...
the-future-of-commerce
11 天
AI agents are coming. Is digital commerce ready?
If you follow industry news, you’ve probably heard the buzz about AI agents, which promise to bring autonomous AI commerce ...
the-future-of-commerce
16 天
Using AI in customer service to improve every stage of the support journey
Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...
the-future-of-commerce
5 年
Shayonie Mila Kundu
Mila is the Global Director of Retail Industry Marketing at SAP Customer Experience. She is passionate about helping retail brands deliver exceptional and profitable customer experiences, by ...
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