Today the Competition Appeal Tribunal ("CAT") handed down its judgment in the case of Justin Le Patourel v BT Group plc ("BT ...

BT Group has deployed Sprinklr’s unified customer experience management platform to deliver AI-enhanced customer support EE virtual assistant Aimee now handles up to 60,000 customer conversations per ...

Our mission to connect for good guides everything we do as a business – from being more efficient and greener, to providing the best possible service for our customers and adapting how we operate in ...

Belfast cemented itself as part of BT Group’s rich history last week as the location where we switched off our final 3G mobile site, bringing an end to the use of the technology in our EE mobile ...

Earlier this year, we announced that we would be contacting customers about the switch to our digital home phone service, Digital Voice on a region-by-region basis from the summer. We also expanded ...

Switching to 100% renewable electricity globally underpins BT’s commitment to build back better - creating a more resilient, low carbon society. High profile digital skills campaign helps 5.7m people ...

BT Group has agreed to the sale of the BT Tower for £275m to MCR Hotels, who plan to preserve BT Tower as an iconic hotel, securing its place as a London landmark for the future. As the UK heads ...

This week we’ve announced that we're making another important move in our plans with Warner Bros. Discovery to bring together the best of BT Sport and Eurosport under one roof: TNT Sports is the new ...

Three quarters of large companies and just under half of small medium enterprises are affected by a digital skills gap, posing a major risk to business growth, according to a government report, ...

BT Group notes that Bharti Global has reached agreement to acquire c24.5% of the issued share capital of BT Group from Altice UK. Allison Kirkby, Chief Executive, said “We welcome investors who ...

Today is an important day as we begin a new chapter in our transformation. I’ve long been reflecting on the need for us to find a deeper relationship with the customers we serve. We take great pride ...

The landline is here to stay, but the technology used to make calls is changing from analogue to digital, as part of an industry-wide shift backed by Ofcom and the UK Government as an important step ...