Grands Moulins de Paris, a key player in the milling market in France and internationally, has worked with Sabio to deliver a ...

Azamara Cruises has announced a massive benefits following the opening of its dedicated UK based contact centre earlier this ...

Winners celebrated at the 2024 CCNNI Awards organised by Contact Centre Network NI (CCNNI) Northern Ireland’s customer ...

Content Guru Wins ‘The Innovation Award’ at the Lloyds Bank British Business Excellence Awards 2024 for contact centre ...

Can technology put utilities back on top for customer centricity? Richard Farrell Netcall discusses - contact centre ...

Cirrus Set to Wow at Call & Contact Centre Expo 2024 with Live Demos, Games, and AI-Powered Solutions. contact centres ...

H&M has confirmed that they are to close its Edinburgh based contact centre 14th December with 150 jobs losses expected.

Novuna Consumer Finance, a leader in the UK’s retail point of sale and personal lending sector, has been awarded the ...

With insights built on hard data, the 22nd annual edition of “The UK Contact Centre Decision-Makers’ Guide” is the largest ...

Intradiem Announces Partnership with Five9 to Enable Real-Time Contact Centre Performance. Intradiem today announced its ...

Mitel Strengthens Partnership with Talkative, Integrates New AI-Powered Capabilities with Contact Centre Solutions ...

These steps are key to contact centre agility for any season Magnus Geverts, VP Product Marketing at Calabrio discusses ...