A judge said canceling a subscription should be as easy as signing up and the company should not have required customers to ...
Sirius required subscribers to speak at length with live agents trained to dissuade cancellations, and listen to as many as ...
SiriusXM (NASDAQ:SIRI) made it too difficult for its customers to cancel their subscriptions, a judge in New York has ruled.
The company denies that it misled its customers, but agreed to abide by the Federal Trade Commissions new “click to cancel” ...
SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it ...
The policies of SiriusXM Radio violated the law by forcing customers to get sales pitches from customer-service ...
Strength and Courage? Hope and Honor? Felony and Misdemeanor? Curly and Moe? Readers have all sorts of ideas for statue names ...
New York Supreme Court Justice Lyle Frank concluded in a Thursday ruling that the company allowed subscribers to sign up through an easy Web-based form, while it routed cancellations through a ...
New York state Supreme Court Justice Lyle Frank ruled that SiriusXM violated the federal Restore Online Shoppers’ Confidence Act of 2010 because the company’s cancellation procedures forces ...
While rejecting claims alleging fraud and deceptive practices, Justice Lyle Frank of the state Supreme Court in Manhattan said Sirius' policies violated the federal Restore Online Shoppers' Confidence ...